Frequently Asked Questions

General Questions

General Questions

What is a Self-Managed Website?
ClickStart self-managed websites allow you to update your site using only a web browser.  You can add new pages, upload photos and edit website text anytime from anywhere.
What are the advantages of a self-managed website?
The main advantages are:

Cost - You don't have to pay someone else everytime you need a section of your site updated.
Speed - You don't have to wait days or weeks for your "web person" to put your latest announcement online.
Flexiblity - You have the ability to make changes from any computer that has internet access (24/7).
I'm not a technical person, I don't know if I have the skills needed to update my own website?
If you have ever use a web-based email system like Yahoo! Mail, Gmail, or Hotmail -- then you have what it takes to update your website. 

Once our customers have a chance to see our demo -- the usual response is "wow, that's really easy -- even I can do that!"
Can I choose my own domain name.
Yes, our representatives will help you choose a domain name.  We will take care of registering and configuring the domain for your new website.
What are the costs associated with a Clickstart website?
Your cost is a one-time setup fee plus monthly site hosting.  Hosting charges vary based on the number of pages and email accounts you need.  ClickStart has NO hidden charges.
Does Clickstart offer e-mail with my website?
Nearly all of our web hosting plans offer one or more e-mail boxes (For example: you@yourbusiness.com).  In addition the number of email accounts can be increased on an ala-carte basis.
How often can I update the information on my website?
Your website is available for you to update anytime, from any location.  All you need is an internet connection and a web browser.
What if I want to show a map of my business locations?
Clickstart offers a map module that allows you to embed a Google interactive map.  Users can zoom in and out, click and drag the map, or request driving directions.
How will I know how many visitors have been to my site?
Clickstart provides website traffic reporting.  You have access to reports detailing: page views; number of visits; time of day; day of month; and more.  In addition you can view which search engine keywords visitors have used to access your site.
Can I provide links to other websites in my website?
YES!  Your business can link to other websites and even more important other businesses can link to your website!
Will my website show up in search engines?
When your site is released we will submit your site to the most popular search engines.  You also have the ability to embed search engine keywords on each page.
Can I put photos of our products or services on my website?
Yes, the best way to improve the customers experience is to show examples.  Clickstart offers many ways to display your products and services.
What if I have a question or need assistance?
Our support staff can be reached at 877-999-0536 or you can email us at support@clickstart.com.  We are happy to assist you.